Privacy policy
Green & Green built the Green Remote app to help farmers and irrigation managers remotely control GSM-based IoT water pump and valve controllers. This privacy policy explains how we collect, use, protect, and share information when you use our app.
1. Information We Collect
a. Personal Information
- Full Name
- Email Address
- Mobile Number
- Login Credentials (username and encrypted password)
- Location Data (only with permission)
b. Device Information
- Device ID
- Operating System and App Version
- Network and connection data
2. Why We Collect This Data
- User authentication and access control
- Remote control of IoT pump hardware
- Personalization and app security
- Verification of location (if required)
- Customer support and technical troubleshooting
- App performance and usage improvements
3. Use of Location Data
Location data is only collected with your permission and only while using the app. It is used for verifying your presence near the device and is not stored permanently or shared for marketing.
4. How We Store and Protect Your Login Credentials
- Passwords are encrypted and never stored in plain text
- Data stored using encryption-at-rest techniques
- Two-factor authentication is recommended (if supported)
5. Data Sharing and Third Parties
We do not sell or rent your data. It may be shared only with:
- Cloud service providers (under agreement)
- Authorized support personnel
- Legal authorities if required by law
6. Data Security
- HTTPS/TLS encrypted data transmission
- Regular security audits and session management
- Vulnerability scans and encryption of sensitive data
7. Data Retention
- Data is kept while your account is active. You can request deletion of your data by contacting us (see Section 11). Deletion is completed within 30 days unless required by law.
8. Your Rights
You may have the right to:
- Access or export your data
- Correct or delete your information
- Withdraw consent
- Complain to a regulator
- Contact us at Section 11 to exercise your rights.
9. Children’s Privacy
This app is not for children under 13. We do not knowingly collect data from minors. If a child has used the app, contact us for prompt data removal.
10. Changes to This Policy
We may revise this policy from time to time. Any updates will be posted in the app and on this page with the new effective date.
11. Contact Us
Green Remote Support Team
Email: greenandgreenagrisolutions@gmail.com
Phone: +91-7810020725, +91-8838688905
Address: No 70/3A, D V Pattinam, Dhali Main Road, Udumalpet, Tirupur – 642 126